In cosmetology school, you’ll learn to cut and style all types of hair. You’ll use your creativity to apply color and highlights, and you’ll learn the techniques to apply makeup flawlessly. Once you graduate and pass your state board exam, you’ll be ready for your first salon job. Being successful in your new cosmetology career goes beyond the technical skills: you also need to practice good salon etiquette to earn the respect of your clients and coworkers. The good news is that exhibiting proper salon etiquette is pretty much common sense.

As you hone your technical skills, build your reputation as a respectful, professional stylist. Follow these 10 commonsense rules of etiquette; they’re not that much different than those you would practice in most social situations.

Be on time. When a customer selects a particular appointment time, it’s for a reason. If you are so irresponsible as to come to work late, take too much personal time or make your customers wait, you’re immediately off to a bad start. Be considerate and respectful of your customers’ time and mindful that your behavior reflects on the salon’s reputation.

Keep your cell phone quiet and out of sight. Taking personal calls while you are doing a client’s hair is just plain rude. Restrict your calls to breaks and lunchtime. If there’s truly an emergency at home, instruct your family to call the salon and leave a message.

Get a clear understanding of what your client wants, and be honest about what you can do. If your client wants a shorter haircut, for example, you need to clarify exactly what that means. Shorter to her might mean a trim, but to you it could indicate a complete style change. Also, if a client with stick-straight hair wants curl and volume, you might need to explain why her hair’s texture might not give the exact results she wants. Be very clear to avoid disappointment. It’s ok to make suggestions, but never just assume.

Remain courteous and professional when talking with your client. Avoid talking about volatile topics, including religion and politics. Watch your language, too, so that you don’t offend anyone. If possible, focus on the client’s interests and hobbies. It might help to take notes after your appointment so that you’ll know what to talk about next time – the new grandchild, her dog, the vacation to Hawaii, etc. Hopefully, you’ll develop a long-standing professional relationship with your client. Remember that referrals are good for your business!

Look the part. What you wear and how you look reflects on your work. If you show up looking as if you just got out of bed, that’s not going to bode well with your clients. Be clean, neat, well-manicured and well-dressed. Your clients come to you hoping for a new look – or at least a better look – and your appearance can give them hope that they can look that good, too.

Smell good.  Make sure your breath is clean and fresh, avoid excessive perfume and don’t forget to use your deodorant. You and your client (as well as your coworkers) will be in close quarters long enough to notice.

Avoid gossip. Don’t talk negatively about your boss, the salon or your coworkers to your clients, and don’t share gossip. It never ends well.

You don’t need to shout. Nobody likes a loudmouth. Speak at a level that’s loud enough to be heard, but not by everyone in the salon.

Prepare your station before your client arrives. Have all of your tools set up and ready to use, and clean your station. Sweep up the hair from your previous client, and be prepared to offer your full attention to the client in your chair.

Keep learning. A hairstylist’s world is ever changing and competitive. To stay on top of the latest trends, tools and techniques you’ll need to keep learning. Attend seminars and trade shows. Take professional classes. Read the trade magazines – and know what the celebrities are wearing and doing. If you do, you’ll be more confident and comfortable doing hair.

Are you ready to become a hairstylist and study cosmetology? Regardless of your goal in cosmetology, MTI’s Paul Mitchell The School helps you develop the beauty and cosmetology skills you need for a rewarding career. Maybe you want to work in a family member’s salon or for a world-class franchise. Perhaps you’d like to share your expertise by teaching others or work as a professional makeup artist. The opportunities are out there.

At Paul Mitchell The School, you’ll learn salon techniques, as well as the business fundamentals you’ll need. You’ll learn about marketing, merchandising, client retention and cash flow management. All of that plus small class sizes and one-on-one attention from your industry-professional instructors will prepare you for the next step: taking the California State Cosmetology Board exam. From there, the sky’s the limit.

Make your dream a reality. Register for the cosmetology program at MTI College today.

Medical assistants play vital roles in today’s healthcare industry, helping doctors perform a number of clinical and administrative duties. These include administering medications, checking vital signs, drawing blood, removing sutures, noting patient medical histories, processing insurance claims and more. As you might imagine, medical assistants work in hospitals, doctors’ offices and clinics, but they are needed in other locations that might surprise you.

Here are five places where medical assistants can apply their versatile skills in the healthcare industry:

Retirement facility

Medical assistant jobs are in demand, partially because of a rapidly aging U.S. population. As people age, they usually need more medical care. A logical place to put the skills of a medical assistant to use is a retirement facility – nursing home or assisted living facility. Many of the residents are not sick; they are just elderly and need assistance. In many cases, medical assistants can administer their medication, give injections or check vitals. They may also assist residents with their daily hygiene, help them get around in wheelchairs and with walkers, provide first aid and handle basic physiotherapy sessions. In addition, because many retirement facilities have their own on-staff physicians, medical assistants can be a big help to them.

Palliative care facility

Cancer treatments like chemotherapy and radiation may effectively eradicate some or all of the disease, but both come with side effects (pain, nausea, fatigue, muscle weakness, insomnia, etc.) and disrupt quality of life. Palliative care helps relieve the symptoms and helps patients and families live the best way possible for as long as possible. Medical assistants who work in a palliative care facility can assist cancer patients with their daily care, administer medication, change dressings and lend support. They are also an excellent resource for families of patients because they can keep them up to date on the course of treatment, handle administrative tasks and offer emotional support.

Home healthcare

A medical assistant who enjoys (or requires) schedule flexibility might decide that working in home healthcare is a good option. Many people who need regular health monitoring choose to stay in their homes rather than in a nursing home or rehabilitation facility. Others may need post-hospitalization follow-up care. In these cases, a medical assistant can provide care in the patient’s home. Some of the duties may be similar to those required in an assisted living facility, such as checking vitals, helping with mobility issues and providing medical social services.

Insurance companies

A medical assistant is critically important to the smooth operation of a doctor’s office, hospital or medical clinic, and his or her duties are split between administrative and clinical responsibilities. If you choose to work for an insurance company, you will use more of the administrative skills you’ve learned. You will be able to understand patient medical records and be adept at organizing hospital admissions, lab services and insurance claims. Because you will know medical terminology and basic medical care, you would be a valuable resource to an insurance company.

Military

Four branches of the U.S. military – the Air Force, Army, Navy and Coast Guard – need medical assistants to help on bases and on the battlefield. Depending on the branch of the military you choose, you may be expected to complete additional training, including basic training that all personnel are required to take. As a medical assistant enlisted in the military, you would work with various teams of healthcare professionals in clinics on land or aboard ships. If you are deployed overseas, you would work in a mobile field hospital. If active military duty is not for you, perhaps work for the Veterans Administration (VA) in a hospital, outpatient clinic or rehab facility.

How to become a medical assistant

Medical assistants require comprehensive training in administrative, clinical and laboratory procedures. MTI College prepares students for a career in medical assistance in less than a year with impressive coursework that encompasses:

  • Medical terminology
  • Anatomy and physiology
  • Pharmacology
  • Medical protocol and procedures in clinics and laboratories
  • Front-office practices, including coding and billing procedures
  • Patient relations
  • Medical law and ethics

Additionally, a required 160-hour off-campus externship provides hands-on experience in a professional healthcare facility setting that gets you ready to hit the ground running.

Studying to become a medical assistant at MTI College offers additional benefits, including:

  • The flexibility of a new program that allows you to take classes just three times a week
  • Preparation for the National Certification for Medical Assisting (NCCT) exam. Exam can be taken on campus during class hours
  • Access to MTI’s job placement assistance after graduation

Once you complete your medical assistant program at MTI College, you should be proficient in the skills needed to perform diverse duties in the healthcare field and can look forward to an in-demand career. According to the Bureau of Labor Statistics, the growth of the medical assistant field on the national level is expected to increase by 24 percent through 2024.

Contact MTI College today to study for a career as a medical assistant, a role that is critically important in the healthcare industry.

Internet technology has revolutionized the way we do things, both professionally and personally. Unfortunately, cybercriminals have found ways to infiltrate our computer networks and wreak havoc on them. Having effective network security programs in place is vitally important to organizations.

Here are some FAQs on network security that give you a better idea of how it all works to protect your data.

What is network security?

Companies and organizations use network security to secure the information they need to protect from unauthorized users and potential hackers. Network security is the plan or strategy these organizations use to monitor unauthorized access, exploitation and modifications of their networking assets. An essential part of network optimization, it is implemented with a combination of hardware and software to protect the network from viruses, malware, ransomware, hackers and denial-of-service attacks.

If a company employs layers of security, such as firewalls, antivirus software and an intrusion prevention system (IPS) to protect their data and network, they see better results. An effective solution also examines data security policies, disaster recovery options, vulnerability scanning and penetration testing (it simulates a real-world security threat).

What are the primary goals of network security?

There are three primary goals of network security, known collectively as the CIA Triad or CIA Trilogy:

  • Confidentiality, which protects data from unauthorized users by controlling access to that data, whether stored or in transit
  • Integrity, or version control, that allows information to be changed only by authorized users, who ensure it is accurate and can’t be altered by hackers or unauthorized users
  • Availability, designed to guarantee that data, network services and network resources are protected and available to those who need to access them, whenever they need to

What is a network security key?

Basically, the network security key unlocks access to the Internet. It’s the password or passphrase that authenticates all your devices to your network’s router so that you can obtain a signal and connect to the Internet. At home, you’ll find it on the back of your router; it may be shown as the Security Key, WEP Key, WPA Key, WPA2 Key, Wireless Key or Passphrase. The name “network security key” is interchangeable with “password” for your network connection.

What are the different types of network security?

As technology grows, network security options expand to meet the needs of organizations. Network security works by combining layers of defense to secure the information. There are five primary types of network security:

  • Network Access Control (NAC)
    This limits the number of users who should have network access.
  • Antivirus and antimalware
    Everyone knows that malware (malicious software) – viruses, worms, Trojans, spyware and ransomware – can infect a network and cause a lot of trouble. Effective antimalware and antivirus programs scan for malware on access, and then fix inconsistencies and damage, and remove malware.
  • Application security
    No matter how good the software you buy – or your IT department creates – is, it can be vulnerable to attackers. Application security is the hardware, software and processes your company uses to close holes and protect vulnerabilities.
  • Email security
    The easiest way to breach a network’s security is via the email portal. Attackers can use personal information to devise phishing schemes that trick email recipients into clicking on malicious sites. If you have an email security app, it can block incoming attacks and control outbound messages so they don’t put sensitive data at risk.
  • Wireless security
    A wired network is much more secure than a wireless network. If your network is wireless, you need to enable security products that are specifically designed for these networks.

Some organizations choose to take additional measures to secure the information produced by their data processing. These can include:

  • Intrusion prevention systems (IPS) to scan network traffic that blocks and prevents cyberattacks
  • Web security that is implemented to restrict a staff’s access to particularly vulnerable websites and block web-based threats
  • Mobile device security to control which mobile devices may be allowed to access the network, as many cybercriminals now target mobile devices and applications
  • Behavioral analytics that employ tools to detect abnormalities in network activity
  • Data loss prevention (DLP) software that prevents users from uploading, forwarding and printing information in an unsafe manner

Where can I learn more about network security and networking programs?

MTI College offers a fast-paced, hands-on Network Administration and Security associate degree program that prepares you for an entry-level position as a networking professional. Computer networking is critical to large companies and industries, such as health care and banking, that rely on secure, shared databases. Completing your associate degree in Network Administration and Security, and earning CompTIA Network+ and Security+ certification, may open the door to an entry-level job as a:

  • Network administrator
    You would be responsible for setting up and maintaining an organization’s computer network to keep costs down and production up.
  • Security specialist
    In this important role, you would protect a company’s computer network and make sure that only authorized people could gain access to confidential information. You would also have to monitor the network’s infrastructure and firewalls.
  • Information security analyst
    You would look for security breaches and investigate violations, install firewalls and generally help keep a company’s computer network safe from hackers.
  • Systems administrator
    This job entails taking care of the day-to-day operation and upkeep of a company’s computer network.

Get the skills and certification you need from MTI College, and you can be on the road to fighting cybercrime and protecting our IT security.

After countless cases of data misuse – including the major Facebook scandal involving Cambridge Analytica – companies realize more than ever how important it is to have reliable network security. If they have branch or remote locations, it can be complicated (and expensive) to control and ensure database security in all locations.

To find your best solution to security issues, you first need to know just what is involved and what the options are.

What is network security, and why is it important?

Companies and organizations use network security to secure the information they need to protect from unauthorized users and potential hackers. Network security is the plan or strategy these organizations use to monitor unauthorized access, exploitation and modifications of their networking assets. An essential part of network optimization, it is implemented with a combination of hardware and software to protect the network from viruses, malware, ransomware, hackers and denial-of-service attacks.

What is SD-WAN?

SD-WAN, software-defined WAN (wide area network), is used by companies to connect their networks, which may include branch offices and/or data centers that are far away from the headquarters or main location. Traditionally, WANs use special proprietary hardware to connect their various locations. SD-WAN can manage many types of connections – MPLS, broadband and LTE – to deliver business-class, simple, secure WAN connections without the hardware aspect.

How does software-defined WAN protect networks?

It integrates security, policy and organization by creating a secure connection among network endpoints. The company benefits from:

  • End-to-end encryption across its entire network, including branches and data centers
  • A scalable key-exchange usage and SD security that effectively authenticates all end points, which ultimately results in secure communication throughout the network and the cloud
  • Better control of the network from a centralized location
  • The ability to layer security encryption measures

What types of SD-WAN architecture exist?

SD-WAN is an overlay architecture that offers a networking foundation that is much easier to control and monitor than traditional legacy WANs. By using the cloud, software-defined WAN centralizes and simplifies network management. SD-WAN can be just software-based or a solution that uses both hardware and software:

  • Premises-based uses an on-site appliance that is more economical for small, localized businesses.
  • MPLS-based places appliances at various end points, creating a virtual IP network that provides end-to-end control.
  • Internet-based allows the customer to choose a web provider, has multiple appliances at each location and pays for part of its connection to be SD-WAN.

What are the advantages of software-defined WAN?

Because of an increasing demand for bandwidth and decreasing (or restricted) operating network budgets, corporate WAN managers are looking for ways to optimize their networks cost-effectively and without compromising quality. SD-WAN benefits companies by:

  • Helping optimize traffic flow and performance in branch offices
  • Routing traffic over cost-effective services like broadband
  • Replacing the traditional routers in branch offices with appliances that gauge and utilize different types of transport technologies based on performance
  • Decreasing the complexity of the network with easier configuration, one-touch deployment, continuous monitoring and centralized troubleshooting
  • Managing costs by using the cloud for connectivity and services, thus bypassing the need for expensive routing hardware
  • Delivering branch agility by integrating multiple links, devices and services to work in tandem
  • Optimizing appliance performance with secure access to enterprise and cloud applications
  • Providing more flexibility than traditional WAN technologies like T-1 or MPLS

Gartner estimates that SD-WAN will grow at a compound annual growth rate (CAGR) of 59 percent through 2021, pushing it to become a $1.3 billion market. By providing simple solutions to the increasing concerns of network security and database security, the projection makes sense.

How do you get into the field of network security?

Since new vulnerabilities to our technology are coming about every day, the need for IT security specialists is growing. MTI College offers a fast-paced, hands-on Network Administration and Security associate degree program that prepares you for an entry-level position as a professional network admin specialist.

Computer networking is critical in most industries that rely on secure, shared databases – industries such as health care and banking. Completing your associate degree in Network Administration and Security, and earning CompTIA Network+ and Security+ certification, may open the door to an entry-level job as a:

  • Network administrator
    You would be responsible for setting up and maintaining an organization’s computer network to keep costs down and production up.
  • Security specialist
    In this important role, you would protect a company’s computer network and make sure that only authorized people could gain access to confidential information. You would also have to monitor the network’s infrastructure and firewalls.
  • Information security analyst
    You would look for security breaches and investigate violations, install firewalls and generally help keep a company’s computer network safe from hackers.
  • Systems administrator
    This job entails taking care of the day-to-day operation and upkeep of a company’s computer network.

Get the skills and certification you need from MTI College, and you can be on the road to protecting our IT security.

The year was 2000. Attila Miszti, a recent graduate of MTI College’s IT program, had just received his first weekly paycheck.

Alumni Spotlight - Attila Miszti

At the time, he felt like it was all the money in the world.

But as he thinks back on it now, Mr. Miszti believes that paycheck represented something much bigger than anything that could ever fit into a wallet. To him, it represented just how much MTI College believes in its students and strives to empower them to succeed in learning, and life.

“That job was waiting for me once I graduated. One of my MTI instructors worked for Gap Corporate, and he helped line up a full-time contract position for me while I was still completing the program. That really showed me how the people at MTI go beyond the mission of educating and training their students, and help connect them with real professional opportunities and great employers.”

To fully understand the outcome of Mr. Miszti’s experience at MTI, you need to go back to what led him there in the first place.

After graduating from Del Campo High School in 1998, Mr. Miszti knew that college was his next move. The next fall, he enrolled at a local community college as a way to fulfill the general education requirements he knew he’d eventually need, while earning an associate’s degree at the same time.

But not long after enrolling, it became clear that a change would have to be made.

“After I enrolled I was only able to get into two of the five classes that I was going to need to fulfill my gen-ed requirements,” Mr. Miszti recalled. “It was incredibly frustrating. At that point I knew I didn’t want to take six years to earn a degree that should only take four just because of congestion in the system.”

It was the late 1990s, and the dot-com boom was in full swing. Mr. Miszti had always been interested in computers and technology. While exploring various options for changing schools, when he looked deeply into the programmatic offerings and reputation of those options one clearly stood out—MTI College.

It didn’t take long for Mr. Miszti to realize he’d made the right choice. A student in the IT program, he was learning the most current and relevant topics happening at the time. He was able to get exactly the courses it would take to complete the program in two years. And his instructors were experienced professionals who were personally invested in his success.

But that really only tells half the story.

As Mr. Miszti was working his way through the program, he volunteered to help with some of the IT work that was needed at the new building that MTI College was opening. The dedication and quality of work he demonstrated there led to an offer of a part-time job at the College while he was completing the program.

And it was through that part-time job he worked while he completed his academic program that one of his instructors, who also worked for Gap Corporate, offered him a full-time contract position once he graduated.

“It showed just how important that decision to attend MTI College was. I was able to build a network and leverage the knowledge I was gaining into some meaningful opportunities that laid the foundation for my future career. All because of how personally invested the instructors there are in their students.”

With his IT career in full swing, Mr. Miszti knew he was in a position most others that were his age, and working in his field, weren’t.

“I was in my late 20s, and I already had 10 years of corporate experience under my belt. Not many others did.”

While he enjoyed working in IT, Mr. Miszti still wanted to take his career to even greater heights. Although working in IT brought its fair share of challenges, those working in the field typically weren’t in a position to make decisions that would directly impact the overall health and future of the organization.

This is where Mr. Miszti envisioned himself, and he knew that more education was the path to get there. So he decided to return to school to pursue his undergraduate degree in economics at the University of San Francisco. Once again, MTI College came through for him. He was able to transfer all of the credits he’d earned at MTI to the program at USF and, as a result, earn his degree in just two years.

“MTI puts a lot of emphasis on its accreditation and positioning students to advance their education by transferring MTI credits. That clearly was a big benefit for me when I decided to go back and earn my bachelor’s degree.”

Eventually, Mr. Miszti took a position at Citigroup, and not long after decided to return to school to earn his master’s in business administration (MBA), this time at Sacramento State. It was his unique blend of IT knowledge and experience with a high-level education and training in business that, he says, set him apart in the eyes of employers.

After Citigroup, he took a position with the Sacramento Municipal Utility District (SMUD), where he quickly ascended from grid planning, to supply chain, to the position of Director of Line Assets, where he oversees line maintenance throughout the service territory.

“MTI accelerated a lot of things for me and opened some unconventional doors. Being able to get such great experience in a corporate setting at a young age made all the difference in the world.”

In his position with SMUD, Mr. Miszti spends much of his time evaluating resumes and filling open positions in his department. He uses his experience, made possible by MTI, as a guide.

“I value a combination of education and experience. I seldom hire folks who just have the educational component. I find that they’re not as well equipped to jump into a corporate and operational environment.”

And for anyone considering MTI College for their education, Mr. Miszti has advice on what they should know, and what to expect.

“One of the big advantages to MTI is that they take care of everything with regards to scheduling and courses. They ensure that you’ll get the exact courses you need within the timeframe to complete your program on time.

“And they’re always reexamining their programs and offerings to make sure they reflect the needs of local business and industry. This isn’t something that’s talked about very much, but it’s very important and a big part of MTI’s success at putting students in a position to succeed in their field of study upon graduation.

“MTI has been in business 50 years. That doesn’t happen by accident.”

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