Sometimes things are just meant to be. That would certainly be an appropriate way of describing Jenni Burton’s journey to MTI College.

A 2012 graduate of the Paralegal Studies program at MTI, Burton never really expected her professional life to go in the direction of a legal career. Born and raised in what she describes as the Sacramento “bubble,” Burton simply knew that she had a passion for helping people.

After graduating high school in 2006, her mind was set—she was going to attend a local junior college and pursue a degree in nursing. But as she started down that path, Burton quickly discovered that the extreme demand for nursing degrees in the area meant that she would likely have to wait for entry into her program.

“I would have had to wait longer than I wanted to, and I knew I didn’t want to put my career on hold that long. So I had to rethink what direction I wanted to go.”

One thing Burton was sure of was that she still wanted to embark on a career in a field where she would be able to make a difference in people’s lives. And another profession in which she knew that would be the case was law.

“The idea of being in a position of standing up for ‘the little guy’ and making sure people who find themselves in tough situations had the best possible advocates backing them up was really appealing to me.”

Being from the Sacramento area, Burton had heard of MTI College and was aware that it offered accelerated programs, but at first that was all she really knew. She determined that a paralegal studies program was the best fit for what she wanted, and as she researched area programs the picture became even clearer.

A friend of Burton’s was very familiar with MTI and helped open Burton’s eyes to just how respected the school was. She then discovered that the Paralegal Studies program at MTI was approved by the American Bar Association (ABA)—which distinguished it from other respected programs in the area—and her decision became clear.

“Being ABA approved is a very big deal. It means that that program is held to a higher standard than others. Another great thing about MTI that I found was how flexible they are with students, giving many options for them to complete the program.”

Throughout this time, Burton had been working at Raley’s Supermarket, in its online customer service department. When customers put in their grocery orders online, Burton was one of the team members who would put those orders together and have them ready for the customers to pick up.

And as luck would have it, many of her regular customers were attorneys.

“I remember I’d be talking with them and they’d always say how respected the MTI program was in their professional circles. How they knew that anyone coming from the MTI paralegal program would be so well versed and prepared to enter the legal field that they’d usually hire them on the spot.”

It didn’t stop there.

One of her regular customers at Raley’s was an attorney at a major Sacramento law firm and actually worked with Burton to get her foot in the door at that firm while she was working her way through the program at MTI. At first she started working as a file clerk. From there she moved on to reception and calendaring and then helping with discovery.

“That was another great thing about the MTI program. I was able to apply what I learned in my program on the job.”

She continued her work with the law firm as she completed her courses in the Paralegal Studies program, utilizing MTI’s convenient day and evening course options and four-day class week. Since she’d completed general education courses at the junior college she had attended, Burton would only need one-and-a-half years to complete the program.

She stayed with the firm for a couple years and, after completing the program at MTI, put her credentials to work at another firm specializing in employment law, where she continues to work today, helping stand up for the little guy.

“It feels good knowing that I’m playing a major role in helping people who need support. And I’m constantly amazed at just how comprehensive and relevant the MTI paralegal program is. I felt totally prepared coming out of the program and do feel like I was ready to hit the ground running.”

Other aspects of Burton’s MTI experience she appreciates are the bonds and friendships she was able to build. To this day she remains close with several of the students that she was grouped with in her last full year of the program.

In her time away from work, Burton most enjoys relaxing and spending time with her husband, Josh—also a graduate of MTI’s Paralegal Studies program—as well as their two children. The couple is currently remodeling their home, and the entire family enjoys taking care of their two dogs and two cats.

“And maybe one of these days we’ll get chickens, but who knows.”

Regardless, Burton says she will always believe in MTI and its mission of empowering students to achieve their professional goals. And to those students who are considering enrolling at MTI, her advice is simple.

“Don’t hold back. MTI is an amazing school with amazing programs. Don’t sell yourself short when it comes to your future or your education. They’re very supportive and focused on giving every student the support he or she needs to succeed. The really want to know you on an individual level, and that’s something you really don’t see that often in higher education.”

Technology’s importance in everyday life and business continues to grow by leaps and bounds. It has revolutionized the way legal processes function, creating a wonderful career opportunity for a paralegal with excellent technology skills.

Changing rules

According to the Federal Rules of Civil Procedure, the courts expect attorneys and their support team (including paralegals) to be up to date on electronic stored information (ESI). Since paralegals are usually assigned discovery tasks, it is crucial that they understand ESI and e-discovery.

Ethics and professional conduct

The American Bar Association in 2012 amended its Model Rule of Professional Conduct to include technological knowledge in a legal professional’s obligation to keep client information confidential. In California, Formal Ethics Opinion No. 2015-193 details tasks that attorneys and paralegals must comply with to ethically and competently represent their clients (in terms of technology).

Efficiency and cost control

Legal technology costs have diminished over the last 10 years, but the greatest expense is in processing, storing and searching for data. The cost for each case is different, so it is important for a paralegal to be aware of technology tools that can reduce both firm and client costs. Having electronic information that is accessible to those who need it increases the efficiency of the legal process.

Value to employers and clients 

A paralegal who is technologically skilled is an asset to a law firm. Attorneys are busy people who rely on paralegals to search databases, do research electronically and keep abreast of new rules that are updated electronically. If a paralegal knows where to go to quickly and gather information a lawyer or client needs, he or she is performing a valuable service.

ESI overload

Paralegals and other law professionals must know how to access, retrieve and manage ESI to protect their clients.

ESI includes emails, Word files, spreadsheets, digital photos, videos, texts and IMs, call logs, voicemails, database records and social media postings that can be found in computer hard drives, network servers, USB drives,  databases and mobile devices and on social media websites.

Career opportunity and higher salaries

The rise of technology has created expanded responsibilities – and new job titles – for paralegals. Increasing your technology skill set can also increase your salary. New career opportunities are appearing for paralegals who specialize in e-discovery and legal project management. Your salary (and value) can go up if you are able to combine legal expertise and advanced technology skills in litigation, information governance, compliance and cybersecurity.

How to increase your technology skill set

There are several easy ways to make yourself invaluable to the legal industry as a paralegal, but being technically savvy is one of the best. Here are easy ways you can boost your skills:

  • Learn the legal technical vocabulary
  • Volunteer to work on e-Discovery and seek additional training
  • Accept offers from vendors who demonstrate litigation software
  • Read industry blogs and sign up for free webinars on changes in legal technology
  • Be proactive
  • Find a mentor to help you learn more about technology

MTI College paralegal program

If you’re fascinated by the legal world but becoming an attorney is not on your immediate radar, consider registering for the ABA-approved MTI paralegal program. It gives you the education you need to work in a law firm, government agency or corporate legal department, assisting lawyers and performing many of the same duties. The MTI paralegal program provides you with the minimum requirements to become a paralegal in California. In just two years, or less, you can earn your associate’s degree in paralegal studies and head out to begin a career in a field that the U.S. Bureau of Labor Statistics says is growing.

If you have the interest and the necessary personal traits to become a paralegal, enroll now in the MTI College Paralegal program for the education you need to get that important first job.

While no one denies that a university education can open doors to a variety of careers, vocational school importance should not be cast aside. The enhanced training and practical experience trade programs such as the ones offered by MTI College, a leading technical school in Sacramento, provide can put you on the fast track to your career. If you prefer learning by doing as opposed to learning in a traditional academic setting, a vocational school may be your best option for post-secondary education. It emphasizes practical job-specific skills that you can use and apply in any number of fields, from HVAC to cosmetology to paralegal.

Vocational programs MTI College offers

The trade programs at MTI include business administration and accounting, paralegal studies, health care (medical assistant, medical coding and billing, and phlebotomy certification), technology (network administration and IT support), and cosmetology. In many cases, students can complete an MTI diploma program in one year or less and learn valuable job skills that prepare them for entry-level positions in the workforce. For those who want enhanced training, two-year Associate Degree programs are offered in business information, information technology and paralegal law work. In addition to lectures and classroom education, all programs provide practical experience via hands-on training. It’s this combination of learning opportunities that results in preparedness for good jobs. Class schedules accommodate those students who work part time or have family responsibilities that require flexibility.

Faculty admired and respected by students

MTI College hires faculty members who are experienced professionals, practicing in the fields they teach. They’ve been in the workforce and know the obstacles as well as the techniques needed to succeed. Because of small class sizes, faculty are better able to pay personal attention to students. Feedback about our instructors from the students indicates that they really care about them. Jenette Edwards, a graduate of MTI’s Medical Assisting program, says, “[The teachers] pushed me to do my best and to work hard.” A Paralegal Studies grad, Deb Stoeckle, says she enjoyed learning from the faculty. “Having a practicing attorney or working paralegal as an instructor brings stories and real experiences to the classroom.” Diane Campbell, another Paralegal Studies graduate, says all of the instructors are “stellar” and, “I was inspired to achieve because everyone was so supportive.”

MTI’s paralegal program vs. the others

MTI College of Sacramento has been educating students for more than 50 years. For more than 20 of those years, the American Bar Association has approved MTI’s Paralegal training program. Graduates who earn a two-year Associate’s degree can go on to work in the public or private sector as paralegals under the supervision of an attorney. A paralegal’s duties include helping with witness interviews, trial preparation, depositions, trials and preparing legal documentation. Choosing MTI’s Paralegal program has many advantages, including:

  • Providing a two-year Associate’s degree program approved by the American Bar Association
  • Pre-determined class schedules that are guaranteed to be available
  • Small class sizes with books delivered to your classroom
  • Results-based Guaranteed Graduate Program
  • Flexibility of second-year learning either in a traditional on-campus classroom setting or through the OnlinePlus partial online format
  • Job placement assistance, help with résumé-building skills and access to job search tools
  • A history of high graduate job placement rates

What an MTI College education can do for you

MTI has been voted Sacramento’s Best Vocational College and is accredited by the Accrediting Commission for Community and Junior Colleges, Western Association of Schools and Colleges (WASC). A leading technical school in Sacramento, MTI has been preparing students for lucrative vocational jobs in business, health care, information technology, law and cosmetology since 1965. Students come away with the problem-solving verbal communication, written communication and industry skills necessary to succeed in the workplace. They benefit from attentive, respected faculty members who are committed to providing a well-balanced curriculum that combines traditional classroom instruction and hands-on learning opportunities. MTI offers placement assistance for its graduates in program-related employment and boasts a long track record of high graduate placement rates.

MTI consistently leads the way in vocational training and education, and prepares students with the knowledge, skills and confidence necessary for pursuing successful careers. Contact MTI College today to invest in your future.

If you were to ask Robert Young when it was that he first knew he wanted to be a teacher, the answer would be a little tricky. He has always believed in the power of education and for a long time has felt something of a calling to have a role in its delivery.

But as far as serving as a teacher in the traditional sense of the word, Young, an instructor of information technology at MTI College, never really pictured it for himself.

“I just hadn’t really thought of it. I wanted to do theatre. I’ve always loved doing theatre. But at the same time, I love giving away knowledge and the things I know, and performance can be a powerful way of doing just that.”

Most people might hear “performance” and “information technology” and think there couldn’t be a stranger pairing of academic or professional disciplines. But for Young, bridging the two fields makes perfect sense, and it tells the story of his journey to MTI.

Born and raised in Marin County, Young grew up in a time when information technology, at least the way we know it today, didn’t exist. One thing that did exist, however, was the “starving artist”—a phrase that refers to artists, musicians, and performers who try to turn their passion into a way to earn a living, often without luck.

So while he embraced his love for the arts, he also knew he had to be practical. He began working temp jobs in the banking industry, initially in accounting.

“When I first went to work back then, it was a time when a ‘computer’ was this huge machine in a huge room. It was kind of this mysterious thing.”

As Young continued in the banking industry, he impressed his supervisor with his work and started moving up the ranks. From accounting he transitioned to loan operations, which is where he first started working in the information technology field. Eventually, he became a database administrator, a role he served in for several years.

But after 30 years of working in the field, he knew it was time for a change. “After so many years, you just kind of get tired of the keyboard.”

Throughout all of that time, Young never stopped doing theatre. And he had a particular interest in historical and educational theatre. To him, being able to entertain and make an audience laugh while also learning something along the way—whether they even know it at the time or not—was a powerful thing.

So that’s what he did.

Over the years he’s played the role of many different historical figures, from going into schools and performing for groups of students, to taking the stage as Charles Dickens and performing for thousands at San Francisco’s beloved Great Dickens Christmas Fair.

And at some point, it just clicked. Young realized not only that theatre and performance were powerful avenues for educating audiences, but the craft of performance itself offered tools and skills that are essential for anyone to possess and utilize in the professional world.

“It just all of a sudden seemed apparent. There are aspects of performance that will absolutely contribute to the level of success you achieve, no matter what your profession may be. You’ve got to be able to improvise; you need to understand body language and voice, and how to communicate in a way that puts things in the appropriate emotional context.”

This is what brought Young to MTI. He joined the faculty in 2008 and began teaching the Art of Live Presentation, which is a required course at the College. While professional presentation typically conjures images of PowerPoint and other software tools used to actually lead a presentation, the course also is about teaching all of those soft skills that employers look for.

At the same time, Young’s extensive professional background in information technology also made him an obvious candidate to teach courses with an IT focus, such as Computing Essentials and the Microsoft Office 2013 Pro Suite of productivity programs, to students studying business management, accounting, legal, medical, IT, and cosmetology.

For Young, using technology is about more than simply plodding through programs and a series of executions. What he expresses to his students is that technology is something that has a very real impact on the living experience of people everywhere. Being able to connect with people, whether through theatre and performance or by understanding what they need and want from technology, is what drives him.

“From my early days working in the industry, that’s what interested me. How people relate to technology. And I think that’s the unique thing that my background in theatre brings to an IT setting.”

And he’s found the ideal home at MTI.

“The culture here is amazing. Everyone here is really devoted to student outcomes, which is why our students and graduates achieve the levels of success they do. Students here get a lot of guidance and support along the way. What I would say to a student who’s thinking of attending MTI is that you should expect to come out of the experience as an improved ‘you.’”

When he isn’t teaching, Young enjoys traveling to places like New York City—where he once lived briefly—and London. And, clearly, he spends much of his time away from the classroom performing as a way to entertain and enlighten. He enjoys playing the role of Charles Dickens at the Great Dickens Christmas Fair.   But he says there’s a unique sense of fulfillment that comes from teaching performance and information technology at MTI and seeing the transformation that his students experience.

“For me it’s about service and being there for students who are motivated to achieve meaningful goals. It’s really great to see people become awakened to these dynamics and gain an understanding of how to apply them to their careers. Knowing that I’ve played a part in that feels good.”

It is the winding roads in life that are usually the most interesting. The same can be said when it comes to an individual’s professional journey and career path. Nicole Silverman demonstrates this truth as well as anyone.

Ms. Silverman’s educational and professional journey has stretched from high school, college, and law school in the Sacramento area to the museums of Vienna, Austria, and back. It has taken unexpected turns, strengthened her beliefs, and broadened her perspectives.

In addition, it has shaped her outlook on teaching when she began her role as professor in the Paralegal program at MTI College.

“We learn so much from the things we experience. A big part of where I am today is the result of an experience I chose to pursue in my final year of law school that completely changed my perspective and led me down a new path within the field of law. So that’s something I always emphasize to my students, to never close themselves off to new opportunities, to go after the kind of experiences that can impact their outlook and career goals.”

Ms. Silverman grew up in Sacramento and always stayed local, completing what she describes as the area’s “trifecta” in terms of her education—high school, junior college at Sacramento City College, and undergraduate study at the University of California, Davis (UC Davis).

At UC Davis, she chose to follow one of her passions, history.  Specifically, she majored in Early Modern American and European History, and as part of her undergraduate experience traveled abroad to explore some of the history of World War II in Vienna.

Ms. Silverman’s initial plan was to put her degree in history to use by teaching—either at the K-12 level or pursuing advanced study in the field and teaching at the university level. However, while she felt that teaching was something of a natural calling, the more she thought about it, the harder it became to deny the powerful interest she had in another academic discipline—Law.

“I’ve always been interested in law; I like the idea of service and helping people who are going through something very tough and need a voice.  So, I decided that a career in law was right for me, but coming out of UC Davis, I wasn’t totally sure what my best next step would be. I thought about applying directly to law school, but then decided that going the route of a paralegal first would give me a really solid foundation.”

Having grown up in Sacramento, Ms. Silverman was aware of MTI College, and knew that the school was held in high regard. She looked around at other respected paralegal programs in the area, but in the end, none of the others could match a key distinction of the Paralegal program at MTI College—the fact that it is approved by the America Bar Association (ABA).

“In the legal world, that’s huge. None of the other programs I looked at, which were definitely good programs, had that ABA approval. MTI did.”

Since she had already earned her bachelor’s degree at UC Davis, Silverman was able to complete the Paralegal program in just one year. From there, she was accepted at the University of the Pacific, McGeorge School of Law. During her time in law school, Silverman balanced a heavy workload as a full-time paralegal/law clerk during the day and a law student at night.

It was in her final year of law school when Silverman made a choice that would change the trajectory of her legal career. She decided to take part in McGeorge’s Prisoner Civil Rights Mediation Clinic (Prisoner Mediation Clinic), where she assisted federal judges in the Eastern District of California with co-mediating Section 1983 prisoner grievances. In the Prisoner Mediation Clinic, she conducted interviews with prisoners in the prison or via telephone, drafted confidential pre-mediation bench memorandums for the judges, and assisted in mediating settlement conferences between prisoners, the California Office of the Attorney General, and the California Department of Corrections and Rehabilitation.

“It was pretty eye-opening to see just how huge the power imbalance was when it came to prisoners’ legal needs being met. Their cases would take much, much longer to work their way through the system.”

It was an impactful experience, and one that led Silverman to pursue work in the public defender’s office so that she could do her part to ensure that everyone, no matter their circumstance in life, would have a legal advocate.

Through it all, Ms. Silverman never lost touch with her interest in teaching. After earning her Juris Doctorate (J.D.), she decided to reach out to her old acquaintance, Linda Gardenhire, the department chair of Paralegal Studies at MTI College.

Ms. Silverman started to engage with students at MTI by taking part in panel discussions and speaking opportunities at the school. She is now in her second year teaching online torts, and substitute teaches on campus in a variety of legal courses.

The positive experience Ms. Silverman had as a student at MTI, has carried over to her role as professor in the Paralegal program.

“Unless you are from the Sacramento area, it is hard to know just how respected the Paralegal program is. I have worked with a lot of law firms, and the majority of paralegals you see there are from MTI. The overall quality of the program is something that I’m really proud to be a part of.”

Nevertheless, teaching at MTI holds a special place for Ms. Silverman, because every day is an opportunity to empower students to achieve their goals.

“It’s really fulfilling to see just how passionate the students are. They are motivated to learn the law, they are inquisitive, they ask a lot of questions, and they want to further themselves. You have to respect that. And it’s great being able to share my story with them as a source of motivation.”

“These subjects can be pretty difficult. So when I see them succeed in class and that they genuinely understand the material in a way that’s going to contribute to their success down the road, it’s just a really good feeling.”

When she is not teaching, clerking, or working as a independent contractor for multiple law firms, Ms. Silverman devotes her time to her son, and can usually be found at a local park cheering him on during his soccer games. She is looking into piano lessons and Spanish classes as other ways for them to spend quality time together.

Ever the lifelong learner, Ms. Silverman is also considering pursuing a master’s degree in social work as a way to help survivors of sexual exploitation, an issue she has learned about through her work in the public defender’s office.

  1. Write a Unique Cover Letter
    Cover letters should always be customized for the position being applied for.
  2. Follow-up on your Applications
    It’s important to always follow-up on your applications. It shows an additional consideration for the position and helps you to stand out from other applicants.
  3. Say “Thank-you”
    Employers want to know that their time is appreciated and it could mean the difference between you and someone else getting the position.

Be sure to watch this short clip for more details on how to help land your dream job. Learn the skills needed to set you apart from other job applicants!

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Interested in pursing a career in the healthcare field? Watch this short infographic where you will learn about the benefits of becoming a Medical Assistant at MTI College. Discover how this field gained increasing popularity and find out if this career path is right for you! According to the American Association of Medical Assistants, MA’s are constantly in demand and the growth within the field will only continue to increase from now until 2024. So what is stopping you? Find out why you should be an MTI College student today!

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Want to learn more about career services at MTI College? Watch this short clip, in which the Director of Career Services, Chelsey Reeves, discusses how her department helps MTI College students with every aspect of their job search. If you are a student who needs help with resume writing, interview tips or anything pertaining to your job search, visit Career Services today!

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Partially because of a rapidly aging U.S. population, healthcare jobs are in demand, because as people age, they usually need more medical care. Medical billers are needed to handle insurance and patient claims.  MTI College offers a Medical Billing and Coding Professional Diploma Program that can prepare you to enter this in-demand field. You could be working alongside doctors and nurses in a hospital, doctor’s office, clinic, nursing home or other medical facility using your skills to provide much-needed assistance.

According to the Bureau of Labor Statistics, the employment rate for medical records and health information technicians (billers and coders) is growing much faster than the average rate for other occupations. Because more people have access to health insurance these days, claims on behalf of patients are going to increase. If you have a medical billing job, you will be the one to submit the bills for insurance reimbursement.

Does this sound like a job you would enjoy? Find out what a medical biller is responsible for on a day-to-day basis and learn whether it is a good career choice for you.

What is the job of a medical biller?

The medical biller plays a vital role in the relationship among medical providers, patients and insurance companies. Although the medical biller is not responsible for patient care, he or she should have a good understanding of medical terminology to be able to discuss medical bills with both insurance carriers and patients. These are a few duties of a medical biller:

  • Audit and submit claims to insurance companies for patient procedures and treatments.
  • Obtain insurance referrals and pre-authorizations for patient procedures.
  • Verify insurance eligibility and benefits.
  • Understand insurance guidelines, including those for HMO/PPO, Medicare and Medicaid.
  • Review patient bills for accuracy and fill in any missing information.
  • Check payments for accuracy.
  • Research and appeal denied claims.
  • Talk with insurance companies about payment discrepancies.
  • Set up payment plans for patients.
  • Collect delinquent accounts.
  • Answer phone inquiries from patients and insurance companies.
  • Use medical billing software to perform job duties.
  • Update software with rate changes.
  • Know Fair Debt Collection Practices.

As a medical biller, you may not perform each of these duties every day, but they are all considered responsibilities of the job.

Is a medical biller the same as a medical coder?

When you train at MTI College, you train for both positions. If you work in a small office, you may also perform the duties of a medical coder, a person who applies industry-standard codes that relate to specific medical diagnoses, treatments and procedures to patient health records. The medical biller then takes the coded information and submits the bill. However, if your job is for a larger organization, you may just do medical billing.

What personal skills are helpful to have if you want to be a medical biller?

A medical biller’s job is very important to the financial cycle of a provider, and you need to always strive for accuracy.

These are some other skills you should possess if you want to be a medical biller:

  • Attention to detail. You’ll always need to check bills for accuracy and identify discrepancies.
  • Excellent communication ability. Much of your job will involve phone conversations with patients and insurance companies.
  • Good customer service. Remember that the bottom line is a person’s healthcare management, and it can be an emotional topic for some people. You need to speak diplomatically, compassionately and accurately to answer questions.
  • Computer knowledge. Since you will be using medical billing software, you should know how to use a computer and the Internet.
  • Accounting and bookkeeping. An understanding of the basics can be very helpful since you will be sending out billing statements and will need to reconcile them as payments come in.
  • Medical terminology. Your MTI training will cover this, but you need to keep up to date to be able to converse with patients, providers and insurance companies.
  • Problem solving. Sometimes there will be discrepancies or inconsistencies, and knowing how to go about solving the problem is necessary.
  • Being comfortable with teamwork. Since you will interact with other medical staff members, you should enjoy working as part of a team.

MTI College’s Medical Billing and Coding Training Program gives you the background you need to enter the exciting, busy world of healthcare. Contact MTI College Sacramento today to jump-start your medical billing career.

Brittney graduated from MTI College’s Medical Assisting program in October 2014. Being fresh out of high school, Brittney did not know what it was she wanted to do yet, so she began working. On one particular day, she was getting frustrated with not having a specific direction, so she started doing some research. When she was looking online, she found MTI College and scheduled a tour right away. While exploring the campus, Brittney immediately realized how friendly the atmosphere was. She met a few people there – some teachers, some students – and everyone seemed very open and friendly, something she confirmed remained true throughout her entire program. “I liked what they had to offer and I signed up that day,” Brittney explained. Medical Assisting was an easy choice for her, as well. “It was something already in the back of my head and based on my grandpa’s health at the time. He influenced me to want to do something better for other people.”

Prior to enrolling at MTI College, Brittney was working two jobs. She worked with her family’s catering business and was a cashier at a thrift store as well. After doing that for about 1 ½ – 2 years, Brittney became pregnant with her daughter. This major life event helped in gaining some career perspective. She quit the thrift store and decided to go to school. Brittney explained how much of a positive impact going to MTI College had. She described the experience as positive, the teachers as awesome, her fellow classmates as amazing and overall never having an issue. “They were there for the students, to make sure you succeed, which was encouraging.” She went on to explain how much there is to learn in the medical field, so to have that support was invaluable. One teacher in particular, Dr. Laura Balangue, really left an impression. She taught Brittney’s courses that focused on clinicals, injections and drawing of blood.  Brittney loved the clinical aspect of her schooling because it was more than just learning from a textbook. It was hands-on and fun. “Dr. Laura was the life of the program. I was super excited to find out she was going to be my professor for a couple of classes. She was vibrant and fun. You had to stick people with needles and she made it less scary.” Despite school being difficult or frustrating at times, Brittney explained that “the teachers made you want to learn, they made you excited to go to school. I loved the teachers. They are worth going for.”

Upon graduation from MTI College, Brittney began working in a psychiatric office as a front desk medical assistant, where she still works today. It is a small private practice. Patients come to the office to check in with their progress and also if they need medication. There are four doctors in the office and six medical assistants. Brittney’s role is to work solely with one of the doctors to help with those particular patients. Her specific responsibilities each day are to check patients in and out and to run medications through insurance. It is common for a variety of matters with insurance to arise so she will sometimes have to do authorizations, about 20 a day. She also schedules new patients, completes intake interviews over the phone and creates patient dictations, which are summaries for the doctor to have on hand. She also spends much of her time working together with insurance companies and pharmacies. The best part of her job? Her patients and co-workers. “I feel very lucky to have a job where everyone I work with gets along. It’s awesome, we’re all best friends. My patients are the sweetest people you would ever meet. It’s home away from home honestly.”

Brittney’s current position was actually one of the first jobs she applied to. MTI College sent her resume to the employer, she got called in for two interviews and then received the position. “It was the first job they sent me and the first job I was able to land.” MTI also helped Brittney feel equipped in other ways. “MTI prepared me with professionalism, how to talk to patients in certain situations and how to go about things in a professional manner.” Her life has not been the same since. Initially it was an adjustment to get used to working four days a week, ten hours each day. However, now she loves it because she has more time with her family. Before MTI, Brittney felt like she did not have much direction. “I was just kind of in a whirlwind of not knowing what I wanted to do yet. I just graduated high school a few months before. I was tired of waking up and not doing anything, going to work for four hours, then coming home and not doing anything again. I wanted to do more. I was bored.” Now life for Brittney is much more fulfilling. “It’s awesome. I have a kid, a boyfriend of five years and a job. I feel a lot more responsible. This job is the dream job.” With a little more reflection, Brittney powerfully adds, “I finally found my place.”

Future plans for Brittney are still to be determined because for right now, she is enjoying the ride. She loves being able to spend time with her boyfriend and 2 ½ year old daughter, Athena. She also has a passion for party planning and does a great deal of that for her friends and family on the side. It is something she likes to do because it is fun and brings family together. “I’m all about family,” she explained. One thing Brittney knows for certain is that working in the mental health field has always been an interest of hers. She currently works with mental health patients right now and views it as a great foot in the door for something even bigger eventually. “I can work in a mental health hospital or something still to do with the psychiatric field. So hopefully something along the way will happen.” Since she is so successful and has such an incredible work-life balance, let’s take her words of wisdom to heart. “I would definitely say keep up with the studies and definitely take what the teachers are teaching you seriously. Enjoy the school, the people you’re around. Take it to heart that you’re meeting awesome people and they are a part of your journey. Enjoy your ride during MTI and good luck!”

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