It is so frustrating when your computer “freezes” or, worse yet, when it shuts down while you’re in the middle of an important project. That’s when a technical support specialist is needed. It’s his or her job to help people who are experiencing technical, hardware or software issues with their computers or other electronic devices. You call your company’s technical support specialist to troubleshoot and, hopefully, resolve your issue.

That’s an overview of the general job of a technical support specialist. However, these are five job responsibilities of a technical support specialist that you may not be aware of.

1. Takes remote control over customers’ computers

Most often, a technical support specialist can walk a customer through steps necessary to remedy the problem, install software on the computer and start a program for the first time via the phone. He or she can also help troubleshoot issues a customer may face while using a software program and recommend tips to remedy the situation. If that doesn’t work – or if the customer just doesn’t understand – the tech support specialist may need to take over the computer remotely and perform the necessary steps to resolve the issue.

2. Trains customers on how to use hardware and software

Some companies assign their technical support specialist with writing operating instructions and training employees on the software or hardware needed to perform their jobs. When the customers learn how to use equipment properly, it protects and preserves both the hardware and software.

3. Maintains and upgrades network systems

A technical support specialist keeps a company’s network systems up to date by upgrading components as needed. He or she also gathers and records data to ensure that the system is working efficiently, studying workload and the network’s capacity. When the tech support specialist conducts a cost analysis, he or she lets the company know what to expect when upgrading or purchasing new hardware or software.

4. Tests software and hardware

Even with new equipment or software, there can be issues or incompatibility with existing programs and hardware. A technical support specialist is often tasked with the duty of testing for compatibility and computer components. This is also a way to confirm program objectives and specifications, make certain they operate in accordance with established standards and improve existing programs. If there is an inconsistency or issue, the tech support specialist can recommend changes or make modifications.

5. Oversees and administers data

The security of client, employee and internal corporate information is of prime importance to any organization. The technical support specialist may be in charge of overseeing the company’s data, maintaining passwords, backing up and securing databases, and restoring files when necessary. It’s important that he or she remains professional to protect the confidentiality of the company’s information. 

The skills needed for the job

It goes without saying that anyone who plans to work as a technical support specialist should have an interest in computers and be technically adept. However, there are additional traits that employers look for when hiring technical support specialists:

  • Excellent communication skills
  • Ability to make technical information and instructions user-friendly
  • Strong customer service standards
  • Patience
  • Ability to multitask
  • Analytical ability
  • Above-average problem-solving abilities
  • Software maintenance and testing
  • Knowledge of database performance

How to become a technical support specialist

Computers play important roles in everyday life, and that means that they constantly need upgrading and maintenance. That’s why technical support specialists are in such demand. MTI’s Technical Support Specialist diploma program teaches you the competencies needed to earn a globally recognized CompTIA A+ certification, an essential starting point for an exciting career in IT.

MTI’s program provides you with hands-on education and a foundation in common hardware and software technologies, giving you skills to support the complex IT infrastructures present in most industries.

You’ll learn to:

  • Install, configure, upgrade and restore PCs
  • Identify security breaches
  • Help end users connect their computers so they can work from multiple locations
  • Configure and service mobile devices
  • Evaluate and choose hardware components to customize systems
  • Troubleshoot and solve computer problems
  • Understand the ins and outs of multiple operating systems

According to the Bureau of Labor Statistics, job opportunities in computer and information technology fields are growing faster than those in any other field. Studying at MTI gives you valuable hands-on experience and a working knowledge of most types of computer hardware and many applications. MTI trains you to service and maintain computer systems and networks for small businesses and large corporations. Once you receive your MTI diploma and earn CompTIA A+ certification, you will be qualified for an entry-level position as a technical support specialist.

Get the skills and certification you need from MTI College, and you can help customers resolve their computer hardware and software issues.

Sean graduated from MTI College’s IT Network Administration program in November 2015. He chose this degree because he believes it to be a skill that is in high demand and realized it is something he is very passionate about. It took him some time to come to this understanding, but the payoff has been well worth it. Immediately after high school, Sean enrolled at his local community college, bouncing from major to major, unsure of what he wanted to pursue. “I really couldn’t find something that would hold my interest and be able to pay the bills,” he recalled. He began looking into IT at the community college but became frustrated with the timeline. If that was something he was going to pursue, it would have taken him about three or four years, because classes were only offered at certain times and dates. Unfortunately, it was something that was just not able to work out with his schedule. “So, I looked around and tried to find a place to get IT training done,” Sean explained. “I found MTI and I loved them because the whole campus works in conjunction with one another. You never had a problem getting the classes you needed to graduate on time.”

According to Sean, the other main factor that determined his decision to enroll at MTI College was the Career Services department. After his first year at MTI, he would have access to temp agencies and job listings that would be mailed out to him to help find jobs within his field. “The job placement rate, within six months after graduation, was 95% when I was there. It couldn’t be beat. I wanted to go to school, and after I was done, I wanted a job. And a 95% chance I’d get a job after the program? That is icing on the cake.”

Sean’s experience at MTI was both humbling and impactful. “My first year there, I walked in thinking I knew so much about computers and the first several classes were introductory and would be very easy.” Although Sean was innately skilled at IT work, his courses were not as easy as he expected. He had one professor in particular who really made an impression. “He is an amazing human being and changed the way I looked at the IT field. Previously I looked at it as something I was good at. Something I could do to support myself and make decent money doing it. But, he helped mold it into a passion for me.” With both respect and a laugh, Sean added, “He really cultivated me and my fellow students into IT professionals as opposed to computer nerds.”

Prior to MTI, the extent of Sean’s experience was fixing computers for his family members and friends. But now, he just finished signing a contract to work as a PC technician for the Roseville Joint Union High School District. He was drawn to this position because his family is in education, as well. His mother works in upper-level management for a university in California and his father is a professor. This position combines his passion for IT and working in an educational environment. “I love being around people who want to learn,” he explained. His responsibilities will range anywhere from basic troubleshooting, to hardware and software updates, to fixing malfunctioning machines and removing viruses. Previous to this position, Sean worked at a software company as a helpdesk analyst, his official title being Customer Experience Specialist. He would work over the phone with employees, utilizing remote control assistance, for a CRM program that the company had built in-house. Sean would also troubleshoot email problems as well as help people get set up with new email addresses and domains.

Sean’s confidence in his ability to perform well in the IT field is inspiring. He attributed this to how well prepared he was through his education at MTI. “I learned enough there that I have not had any problems at all,” he explained. Not once thus far has he felt he did not know what he needed to in order to succeed. “So far with the credentials I earned there, if I get an interview, I get the job. I’ve only interviewed twice since I left MTI and I got the job both times. Partly because of the credentials I earned that they offered and partially because of the shop courses they had.” Sean also had two courses that were focused on preparing students for their career search. These classes taught him how to interview and how to write a resume. “They taught me everything I needed to know about walking into an interview and making the best possible impression.”

Looking back on his journey, Sean undoubtedly made the right choice. “One of the things that a lot of people don’t realize about the IT field is how fulfilling it could be. Because everyone thinks it’s just sitting behind a computer and typing, but really, in all of the jobs that I have had so far, I very much enjoy the fact that I am making other people’s days better.” Before MTI, Sean was a bit of a wanderer. He did not know what he wanted to do with his life and went through multiple majors to figure it out. He started off in culinary science, then went to biology. From there, he tried chemistry and then nutrition. But now, Sean is fixing problems for people and he could not be happier. “A lot of people discount just how people-oriented the IT field really is. And that’s my favorite part of it. I arrive with a smile on my face and leave with a smile on theirs.”

Moving forward, Sean wants to continue building his work experience to move into a higher-level position. He would enjoy being either a network engineer or a server administrator. He has all of the certifications he needs for a server administrator position because of additional courses he was able to take at MTI. He will have to take additional courses in order to be certified as a network engineer, which he plans on doing soon. In this moment, however, he is embracing how far he has come. “I’m employed. I’m a proud member of society. A few months ago, I was able to move out and am paying the bills on my own. MTI really was the launching platform for my adult, professional life.” He even referred his “better half” to MTI, as well. “I basically dragged her behind me,” he laughed. She went through one of MTI’s healthcare programs and had no problem getting a job in the medical field once she graduated.

Honestly, Sean would recommend MTI College to everyone. “MTI really sparked a fire in me that nowhere else really had. And every day now I go to a job that I love doing. I wake up in the morning happy to go to work. I don’t think that had I picked one of those other fields that I could have said that.”

Frank Devai graduated the IT – Network Administration program at MTI College in October 2016. Frank moved from Los Angeles to Sacramento with his family when he was just two months old. His dad needed a job, so they relocated, and Frank has lived there ever since. As a young adult, Frank began his educational experience at Sierra College, but he had little direction and much distraction. Around this time, Frank and his wife happily welcomed their first daughter. It was then that he decided he needed to start working to provide for his family. Putting his education on hold, Frank decided to start picking up odd jobs here and there. “I had every odd job under the sun – delivery driver, fabricator, construction worker. When you have a little one and not much education, you do what you have to do.” He was also able to pick up smaller, non-enterprise IT jobs. He would work for several months in small companies as needed, being the sole IT guy on site. He experienced IT work in a small manufacturing company and mom-and-pop shops. These smaller jobs were good experience but did not allow for IT to be Frank’s main focus. However, as Frank gratefully stated, “MTI College afforded me the opportunity to change that dynamic.”

MTI College allowed Frank to truly revisit his career options moving forward. When asked about his overall experience, without hesitation, he replied, “Incredibly positive.” He further explained how valuable his fellow classmates were to him. He made friends with many different people. In particular, he became part a group of about eight or nine people who continued to have the same classes together, building that bond even more. “Those guys are my friends for the rest of my life. The connections that I made, the people who became my friends, I feel like I’ll have forever.” Another vital aspect for Frank was his instructors. “The professors in the technical program are some of the best teachers I’ve ever had,” he explained. He referenced two professors in particular who would work all day and then come straight to MTI to teach class. “Whether it was a good or a bad day, they would always be honest about their experience so we could be prepared for the real world. They held us accountable. I credit them a lot for shaping how I work today. I had really positive interactions with faculty there.” More specifically, Frank had a speech class that was also utilized to help students with interviewing. Essentially, every class was set up as if students were interviewing for a job. Frank expressed how this course made a significant positive impact on how he began moving forward once he graduated, saying that it gave him self-confidence and the ability to present himself in the best light. Other classes he enjoyed were his CISCO, security and server courses. Frank laid it out like this: “From year 1 to year 2 is like going from JV to varsity. The speed and amount of information we were expected to absorb was a dramatic difference. At first it was overwhelming, but it trained me to roll with the punches and work as hard as I could. If other people are able to do it, I’m able to do it.”

Today, Frank works as a tier 1 technician for a construction company. He has only been there for about four months now, but his role has already evolved. He has been trained to be the enterprise license manager as well as the head of the PC Replacement team, which consists of five people who report directly to him. This goes to show how hardworking Frank is and how well-prepared he was for a full-time role in IT. On a daily basis, he works with robust construction software. If machines are broken or outdated, it is up to him to determine what is required for each machine, working on the technical side to get the appropriate information. Also, his team approaches him with various technical problems, which as a manager he is there to help resolve. In regard to the licensing aspect of his position, Frank is responsible for ensuring the company’s software remains fully licensed, negotiating licensing contracts, and making sure all software remains current.

What lies ahead for Frank? According to him, he will continue to strive at being the finest mediator between his eight-year-old and four-year-old daughters, as best he can. Besides these heroic fatherly duties, however, he will also continue learning everything he can about the field he is in. “I have a passion for technology, and I want to increase my knowledge and build off of the tools that MTI gave me. I want to make a difference wherever I end up.” Not only does Frank have a great sense of humor, he also has a good heart and an incredible work ethic. He wants to “essentially help others work through the same problems I had. I just like to do a good job, be technically competent and see how high the ceiling goes.” When asked to share some advice for students so they too can become as successful as him, Frank quickly replied, “Show up to get a parking spot. The parking lot fills up really fast.” After sharing yet another laugh, Frank ended on a more serious note. He explained his experience in a way that everyone could relate to. Throughout his time at MTI, he realized that no matter how overwhelmed he was feeling, even if other people were not openly expressing it, they felt the same way. “If you’re struggling, ask around, share what you’re going through. You might be surprised other people are too.” He encourages all students to communicate with each other, express what they are struggling with. Once he started doing that, other people would share similar sentiments, or another person would find that particular topic a strong suit of theirs and would offer some help. At the end of the day, going to MTI College was one of the best things Frank could have done. As he expressed, “Going to MTI changed my life. I did not have many prospects going forward as far as a career, aside from odds-and-ends jobs. MTI gave me the opportunity to change.”

There is an ongoing debate in some circles, as to the relative worth of professional certifications in general, and IT certifications specifically. The argument from one camp typically goes something like: Certifications only exist to earn money for certifying bodies; or, earning certifications only shows that you can pass multiple-choice tests, not that you can do your job.

Regardless of the argument, credentials, and the alphabet’s worth of letters that go along with them, certifications in technology are highly important for landing industry jobs. This is the case for a simple reason: the tests that candidates have to pass to earn certifications represent a bar of entry to the IT field. And while that may not signify much once you are in the industry, you should be able to pass in order to land a job in the first place.

Educational Requirement for IT Certifications

The education required to earn certifications in various aspects of the tech sector has inherent value in itself. Furthermore, the ordered preparation typically required to prepare for exams lends itself to gaining a base of knowledge and then expanding upon it in a way that’s crucial to learning a discipline. This is especially important for people looking to break into the industry without related work experience, or formal education beyond test prep.

Technology certifications are also important to further an established career in any one of a number of technology-based careers. Regardless of the amount of work experience and hands-on training someone may have, ongoing education is a very important part of remaining vital in technology-oriented careers.

The requirement for ongoing certification and testing is a major driver of ongoing education in the industry. There are those who feel that attending the preparatory classes should be enough to insure ongoing education, however, certification is a necessary step toward insuring the understanding and retention of class materials. Those who don’t pursue ongoing education in their field and the certification that goes along with it put themselves in a position of jeopardy, regarding the perceived value of their work and their capacity to get and retain work.

What Technology Certifications Really Mean

Technology certifications are more than simple pieces of paper. Along with every certification comes an increased breadth and depth of specialized knowledge, including the latest advancements in technology and technological systems, the most current data on best practices and risks, and the sense of satisfaction that comes with completing a course of instruction and passing a test of your earned knowledge. IT certifications may simply be a ticket to entry into the industry for some positions and companies, but they can and should be so much more.

MTI College of Sacramento offers exam preparation for a variety of technological certifications through the Network Administration and Security and Technical Support Specialist programs offered at our Sacramento campus. Come start your journey toward technology certification with us today!

With more than half of contemporary jobs requiring technology skills of some kind, and that number expected to grow in the next ten years, predictions that there will be a shortage in qualified IT workers in the near future do not seem far off. With a combination of this shortage of qualified IT workers and the increase in demand, IT skills will become a stronger and stronger indicator of success for current students. Microsoft IT Academy training at MTI College can help you develop the IT skills that you will need to be successful in today’s (and tomorrow’s) job market.

The Microsoft IT Academy program has been built to help you prepare for the job market of the future by giving you much needed expertise in the most popular technologies in use today. The training begins with Microsoft Office suite of programs, including Outlook, Excel, PowerPoint, and Word. The training then provides you with a firm grounding in new Microsoft software like Windows 7, as well as cloud-based programs like Office 365. Ultimately, you’ll be given the opportunity to explore a variety of careers in IT fields.

Microsoft Resources at MTI College

Enrolling in IT programs at MTI gets you access to the Microsoft Digital Literacy curriculum, and the Microsoft E-Learning curriculum, along with unlimited access to a library of Microsoft courses that lead to Microsoft Certifications. Instructors at MTI have digital access to more than 700 books on various technology subjects.

At MTI College, you will gain access to instructor-led training that is typically intended for IT developers and other professionals that work with a variety of Microsoft technologies.

Gain a Competitive Edge With Microsoft IT Academy

Through MTI College, you will have access to classroom and online learning with the Microsoft IT Academy, including hands-on labs and access to a library of resources, books, and software. The program offers a wide variety of additional program benefits, as well. These benefits include highly sought-after Microsoft certification training and more.

Microsoft Certifications

MTI’s membership in Microsoft IT Academy allows students who are seeking to achieve certification in a variety of Microsoft areas have access to official on-campus testing in our Pearson VUE center. Additionally, MTI instructors are certified in a wide variety of Microsoft capacities such as Microsoft Office Specialists (MOS), Microsoft Certified Solutions Associates (MCSA), Microsoft Certified Solutions Experts (MCSE), and Microsoft Certified Trainers (MCT) through MTI’s IT Academy membership.

Design and Develop With Dreamspark

Every IT student at MTI College receives access to both the full version of Microsoft, and VMWare software for development. Dreamspark from Microsoft provides additional professional-level design and development tools for student use in creating and developing the next big thing in technology, providing students with full Windows Servers, and the capacity to test a variety of contemporary operating systems.

Start Your Career in IT Today, With MTI College

Microsoft IT Academy at MTI College provides IT training and resources that will benefit you through the acquisition of skills in the latest technological fields, helping you to be a better communicator, innovator, critical thinker, collaborator, problem solver, and in higher demand now and into the future. Get in contact with MTI College today – admissions advisors are ready to help you start your career now.

Microsoft Certified Solutions Associate Windows Server 2012 R2 Certification, which is also known as MCSA certification, is sought after by IT professionals who work in a wide variety of contexts to land a position that utilizes Microsoft technology. Those who have a Microsoft Certification have reported a greater edge over others in seeking employment in IT fields, as well as greater overall job satisfaction.

Obtaining MCSA Windows Server 2012 certification will qualify you for a variety of entry-level positions in computer systems administration or network administration. Additionally, earning the MCSA certification is a good first step toward eventually becoming an MCSE, or Microsoft Certified Solutions Expert.

MCSA Windows Server 2012 R2 Certification requires a solid understanding of the basics of the Windows operating system, networking, and computers. In all, you must pass three exams in order to earn MSCA Windows Server 2012 Certification: 70-410, 70-411, and 70-412. 70-410 is focused on installing and configuring Windows Server 2012; 70-411 is focused on the administration of Windows Server 2012; and 70-412 covers the advanced configuration of Windows Server 21012 services.

70-410: Installing and Configuring Windows Server 2012

The first exam that you must pass on the way to the Microsoft Certified Solutions Associate Windows Server 2012 R2 Certification is 70-410: Installing and Configuring Windows Server 2012.

This exam covers a wide variety of technical tasks, including installing and configuring servers, configuring server roles and features, deploying and configuring core network services, configuring Hyper-V, the deployment and configuration of core network services, the installation and administration of active directory, and creating and managing group policy. This test also works as a foundation to prepare for the 70-411 and 70-412 exams.

70-411: Administering Windows Server 2012

70-411, the second exam en route to Microsoft Certified Solutions Associate Windows Server 2012 R2 Certification, is focused primarily on the Administration of Windows Server 2012 and measures a wide variety of related skills including the deployment, management, and maintenance of servers, the configuration of file and print services, the configuration of network services and access, the configuration of NPS, or network policy server infrastructure, the configuration and management of Active Directory, and the configuration and management of group policy.

70-412: Configuring Advanced Windows Server 2012 Services

The final exam to be taken when in pursuit of Microsoft Certified Solutions Associate Windows Server 2012 R2 Certification, 70-412: Configuring Advanced Windows Server 2012, services and includes questions devoted to configuring file and storage solutions, the implementation of business continuity and disaster recovery, configuring and managing high availability, the configuration of network services, the configuration of the active directory infrastructure, and the configuration of identity and access solutions.

Preparing for the Exams at MTI College

MTI College of Sacramento is recognized as an official Microsoft IT Academy. The MTI Network Administration Program includes hands-on training and a solid course of instruction in all of the essential skills areas necessary to prepare for the exams you will need to complete to obtain Microsoft Certified Solutions Associate Windows Server 2012 R2 Certification. Come start your journey toward certification with us today by getting in touch with an admissions advisor now.

In these times, a computer network is a key part of nearly every business and organization. Network administrators and security associates are responsible for the organization, installation, and tech support for local area networks, or LANs, and wide area networks, or WANs, as well as intranets, network segments, and a variety of other data and communication systems.

Those trained in network administration and security work to assess an organization’s network and computer needs, install network software and hardware, handle security and maintenance of individual devices and networks, collect and evaluate system performance data, train users in the proper use and security of the network, troubleshoot tech and security issues, organize data storage networks across desktop and mobile units, and may even manage an organization’s telecommunications network. 

Training and Education for Network Admins and Security Associates

Some employers only require a post-secondary certificate in network administration and security, while others require an associate’s degree, or even a bachelor’s degree in a field that is directly related to computer science or electrical engineering. Most employers will expect a candidate to have some post-secondary schooling in computer programming, systems design, or networking, at the very least.

Also, due to the ongoing evolution of network and computer technology, most administrators and security associates will need to continue their education alongside of their job training, to keep pace with the latest developments.

Licensing and Certification for Network Administrators

Additional licensing and certification through courses offered by software providers can aid a network administrator or security associate in their job search and career advancement. Additional licensing and certification can also be obtained through colleges and universities.

Job Outlook for Network Administrators

The demand for network administrators and security associates is high, and is projected to grow along with the rest of the economy over the next decade. Companies are continually investing and reinvesting in data collection, data administration, computer networks, mobile networks, and network security. As technology advances, the demand for qualified workers in this field grows.

Additionally, with a major growth push expected over the next decade as many computer systems move into cloud-based networks, growth in demand for qualified technicians is expected to rise in affected industries. Furthermore, with the projected growth of healthcare and its associated industries, demand for technology support and network administrators in healthcare is projected to rise to more than double the demand for network administrators and security associates in the general workforce.

Network Administration and Security at MTI College

If you’re hoping to pursue a career as a Network Administrator or Security Associate, consider starting your journey at MTI College of Sacramento. We offer the training and support needed to successfully earn an Associate Degree in Network Administration and Security along with the industry-recognized Microsoft certifications in Windows Server 2012 and CompTIA’s Network+ and Security+. Contact us today and we’ll connect you with an admissions advisor who can get you started on your career path immediately.

The capital city of California is located a two-hour drive northeast of the San Francisco Bay Area, and it has become an attractive location for individuals seeking the education and training needed for tech opportunities in Silicon Valley. Excellent jobs are available for those with the right training, and Sacramento is a favorable location for completing these credentials. Relatively lower costs of housing and tuition draw students who want to learn application development, network administration and technical help desk support.

Enrolling in a Sacramento Computer Technician Program

Two of the most popular concentrations in this program are network administration and technical support. Students working towards a computer networking credential will first study the basic terminology and how all network components work together. They later learn how to detect and correct connectivity errors in various computing environments. Completion of a good Sacramento computer technician program indicates complete knowledge of wired and wireless technologies, such as TCP/IP and 802.11.

Receiving Sacramento Application Development Training

Application development for mobile computing is an additional career option for interested computer technology students. Apps have extensive uses in many different fields, and talented developers continue to create and improve them for users to accomplish more in less time. Enrolling in a Sacramento application development training program entails studying basic algorithm development and notation. Prior knowledge of a high-level computer programming language is helpful, but it is not required. Students also study the differences in the most popular mobile operating systems and their associated application development processes. Application developers should also expect to keep investing in continuing education to update their skill sets as technologies change over time.

Advantages of Tech Training in Sacramento

Demand for skilled technology workers in these fields is expected to keep growing in the coming decades. Silicon Valley still offers high numbers of well-paying job opportunities for workers with the right knowledge and skill sets. Sacramento offers plenty of educational resources for this training in close geographic proximity. New students enrolling in one of these training programs should expect to earn a credential in approximately 10 to 12 months, though some fast-track programs offer completion in as little as six months. Another component of this technology training is a mix of classroom instruction and hands-on practice. Some courses offer both of these instruction formats while others do not, which is an important consideration when comparing Sacramento application development or computer networking educational programs.

For more information about training for a career in technology around Silicon Valley, contact an admissions counselor at MTI College.

In today’s world of 4G mobile service networks, fiber optic internet service, and even research looking into transferring human consciousness into robotic avatars, the future is looking bright for the technologically minded. It is even more promising for those who are able to manage technological systems as IT Network Administrators. Every year, more companies and organizations work toward integrating their networks, both internally (between employees or departments within a company) and externally (to easily transfer data between separate organization networks).

This has opened up an entire field for individuals who can effectively design, install, and maintain these systems. IT Network Administrators are becoming a critical component in the daily operations of businesses around the world, especially as they grow and proper interfacing becomes more pertinent. Entering into this career has also never been easier with the development of more information technology degree programs.

Training as a Network Administrator

Proper training is essential for putting together a qualified resume. Information technology degree programs with hands-on training provide students with one of the most effective learning methods for individuals heading into the field. Another aspect that some employers hold in high regard is certification. Having both an accredited degree and a form of certification gives individuals a competitive advantage because these materials speak to an applicant’s demonstrated competence regarding a certain range of skills or software proficiency. Certification is often provided by software developers, including Microsoft and Cisco. Applicants for a given job may in some cases be required to hold certification in the software system that company uses.

Software systems are constantly being redeveloped and upgraded. For this reason, most IT Network Administrators take continuing education classes and workshops for emerging systems and technology. Periodic recertification may also be necessary as older systems fall out of use and others become more prominent.

IT Network Administrator Responsibilities

The duties and tasks of IT Network Administrators can be quite diverse. They may be responsible for assessing the needs of an organization’s network, assisting architects design the system, and then installing hardware and software. They may ensure that the workstations of employees function properly, essentially providing or supervising tech support for the entire office. In general, they should be aware of changes within the technology industry to be able to take part in any decisions regarding upgrading or replacing the network system.

Every day the world changes as new technology emerges. This also means that employment is becoming more competitive and job seekers should be on the lookout for more ways to gain an edge. For those in the technology field, there are many options for obtaining professional certification to show employers that you are serious about your career decisions. For those in Northern California, training for a Microsoft Certified Solutions Associate (MCSA) certification in Sacramento could help give your resume the boost it needs.

What is MCSA Certification?

Microsoft Certified Solutions Associate (MCSA) certification demonstrates that an individual has the skills necessary to build a career around IT, vouching that the associate has the ability to design and build technology solutions for professional working environments. Certification is an important part of technology career training. 86% of hiring managers indicate that IT certifications are a high or medium priority during the job candidate evaluation process according to a 2011 study by CompTIA. The same study reported that 64% of IT hiring managers rate certifications as having extremely high or high value for verifying a candidate’s skills and expertise. These results make third-party certification, such as the MCSA Windows Server certification, invaluable to emerging IT professionals.

How Can You Earn MCSA Windows Server Certification?

MCSA certification will ultimately require individuals to pass three Microsoft certification exams, but training for it on your own can be a challenge. Many students, whether they are recent high school graduates or professionals looking for way to build upon their experience, attend technical schools to prepare for the exam and hone their IT skills. Training will cover skills related to effectively using the Windows Server, use best practice for IT solutions in businesses, how to reduce IT costs, and how to deliver more business value to your employer. Technical skills will also include installation and configuration of Windows Server 2012 R2.

Why Should I Earn MCSA Windows Server Certification?

Technology career training is essential in staying completive in today’s world, so there are a number of advantages to earning MCSA certification. Foremost, IT certification is invaluable in the eyes of employers, and many consider certification among the top criteria they look for in job candidates. In a competitive job market, any advantage you can gain over other applicants should be considered carefully.

As more businesses continue to utilize and upgrade the technology they use in their everyday operations, jobs in IT become important to hiring managers. If you are looking to refine your jobs skills and learn more about technology, look into earning MCSA Windows Server 2012 certification by training at a reputable trade school like MTI College.

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